"Not really worth it anymore"
I felt like it was overpriced for what I ended up getting. The food was fine, but nothing that stood out, and the portion definitely didn’t feel like it matched the price. What annoyed me even more is that the terms/deals seem to keep changing, so you think you’re getting one value and then it’s not really the same by checkout. I expected better from Nathan’s. I probably won’t order again unless the prices come down or they make the offers clearer.
hello_frances548
May 07, 2026
"Packaging was disappointing..."
I ordered from nathansfamous.com, the food itself was okay!! Not amazing, not terrible... just fine. But the packaging?? Yeah, that was disappointing. The box showed up kinda crushed, and a few things were just loose inside, sliding around like nobody thought it through.
Nothing was completely ruined, thankfully!!! But it looked messy and not packed with much care at all. For what I paid, I really expected it to show up in better shape than that... just a little more effort with the packaging would’ve made a big difference
"Delivery was way later than it should’ve been"
I ordered this for a weekend cookout, assuming it would get here in a reasonable amount of time like the tracking suggested. Instead, it showed up 5 days late, and the tracking barely updated the whole time. When I reached out to customer service, they basically just told me to wait, which wasn’t exactly helpful. Frustrating all around
gilberthearn5093
May 02, 2026
"The hot dog had a good snap, which..."
The hot dog had a good snap, which I liked, but mine tasted kind of old, so it ended up being just okay...
"Pretty bland overall"
I tried the hot dog and expected a little more flavor. It came off plain, mostly just a bit salty, and the fries were fine but not anything memorable. Maybe based on this one visit, it seems like their food just isn’t really my style. Not awful or anything, just not something I’d go out of my way to get again.
nicoledailey7173
April 05, 2026
"Portions were way too small"
The portions were way smaller than I expected, so it really didn’t feel worth the price. I also wasn’t sure what I was supposed to do next if I had an issue—there weren’t any clear next steps for getting help or making it right. Disappointing overall.
"I ordered through Nathan's Famous and ended up..."
I ordered through Nathan's Famous and ended up missing my fries, plus they sent the wrong drink. The hot dogs themselves were fine, but I chose certain items because that’s what I actually wanted, if that makes sense.
Customer service did get back to me, but it took longer than I expected and didn’t really do much to fix the issue. It wasn’t a total disaster, but they definitely need to get better with order accuracy.
irma.Bonaccorsi
March 15, 2026
"I wasn’t expecting such a stressful experience, but..."
I wasn’t expecting such a stressful experience, but the customer service was just bad. The person I dealt with was rude and didn’t really try to help at all, which made the whole situation way more annoying than it needed to be...
william_Compton00
March 09, 2026
"Could’ve been a bit cleaner"
The place was okay, but the tables were sticky—well, not all of them maybe, but the one we sat at definitely could’ve used a better wipe down
hello_rita148
February 19, 2026
"Ordering was way more frustrating than it should’ve been"
I tried to place an order on the site, but it kept freezing on me and my payment failed twice for no clear reason. It felt like the whole process was handled carelessly, like nobody had bothered to make sure checkout actually worked properly. After wasting way too much time, I just gave up.
Terri_scolaro70
February 08, 2026
"Menu is kinda limited tbh"
I was hoping there’d be more options, but the menu felt basic ngl. It’s mostly the same type of stuff, and if you’re not really in the mood for hot dogs, there isn’t much else to pick from.
david-Holyfield
January 16, 2026
"Service was slow, slow today"
I ended up waiting longer than I thought I would. Not the end of the world, but yeah, it felt slow, slow today.
hello_bob856
January 08, 2026
"Food didn’t taste very fresh"
I ordered from Nathan’s and felt let down this time. I’ve had decent food from them before, so I was expecting it to be about the same.
The hot dog tasted like it had been sitting out for a while, and the fries were soft and barely warm. This is where it got annoying, because nothing was exactly nasty, but it also didn’t taste fresh at all.
Maybe they were just having an off day, but for what it cost, I expected the food to be hotter and fresher. I’d probably give them another shot, but this order was disappointing...